Automate your follow-ups without writing code

VODOO CRM workflows automate your follow-ups, reminders and tasks in a visual editor: a trigger (form submitted, appointment booked, payment received, tag added…) starts a sequence of steps such as sending an email or SMS, waiting, adding a tag, creating a task or following an if/else condition. They are included from the Basic plan, with 5 to 100 active workflows depending on the plan.

Available triggers and actions

  • Triggers: contact created, tag added, form submitted, appointment booked, payment received, pipeline stage changed, message received (email or SMS), webhook received, manual start.
  • Actions: send an email, send an SMS, wait, add or remove a tag, create a task, move in the pipeline.
  • If/else conditions to send each contact down the right branch.
  • Review request, webhook call and enrollment in another workflow.
  • Personalization variables (first name, company…) in messages.
  • Drag-and-drop visual editor, one-click activation and duplication.

Example: automatic lead follow-up

  1. 1

    “Form submitted” trigger on your landing page.

  2. 2

    Welcome email, then wait 2 days.

  3. 3

    Condition: if the contact has not booked a call, follow-up SMS and a task for a sales rep.

Plans

Included in every plan: 5 active workflows on Basic, 25 on Standard, 100 on Pro and Agency. See pricing

Frequently asked questions

Do I need to code?

No. Workflows are built in a visual editor by adding steps, with no code.

How many workflows can I activate?

5 active workflows on Basic, 25 on Standard and 100 on Pro and Agency. If/else conditions are available on every plan.

Can a workflow react to a reply?

Yes. The “Message received” trigger reacts to an email or SMS reply, at most once every 24 hours per contact, and never to a “STOP” or an auto-reply.

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