Legal
Cookie Policy
Last updated: May 24, 2026 · Version 1.0
1. What is a cookie?
A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website or use an application. Cookies allow the site to remember your actions and preferences, identify you from one session to the next, or analyze audience data.
Similar technologies (localStorage, sessionStorage, tracking pixels) may be used for the same purposes and are subject to the same rules.
2. Cookies used by VODOO CRM
2.1 Strictly necessary cookies
These cookies are essential for the platform to function. They cannot be disabled. No consent is required to place them.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| sb-access-token | Supabase / VODOO CRM | Authentication token — keeps your session active | Session (1 hour, renewable) |
| sb-refresh-token | Supabase / VODOO CRM | Access token renewal without re-login | 60 days |
| __Host-next-auth.* | Next.js / VODOO CRM | Secure server-side session management | Session |
2.2 Functional cookies
These cookies remember your preferences to enhance your experience. They do not require consent but you can decline them.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| vodoo_theme | VODOO CRM | Remembers your theme preference (light/dark) | 1 year |
| vodoo_lang | VODOO CRM | Remembers the selected language | 1 year |
| vodoo_sidebar_state | VODOO CRM | Collapsed/expanded state of the navigation menu | 30 days |
2.3 Analytics cookies
These cookies help us understand how the platform is used in order to improve it. They require your consent.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _vodoo_analytics | VODOO CRM (internal) | Anonymized usage statistics (page views, features used) | 13 months |
2.4 Third-party cookies (integrated services)
Certain third parties may place cookies when using their integrated services. These cookies are subject to those third parties' privacy policies.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_* | Stripe | Fraud prevention and payment security | Session / 1 year |
| intercom-* | Intercom (if enabled) | Customer support chat | 9 months |
3. Landing Page cookies
On our marketing website (try.vodoocrm.com), we also use limited cookies:
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| vodoo_lang_pref | VODOO CRM | Language preference (FR/EN) selected via the selector | 1 year |
| _aos_seen | AOS Library | Remembers whether animations have already played | Session |
4. Retention period
Cookies have a limited lifespan, indicated in the tables above. Upon expiration, the cookie is automatically deleted. You can also delete them manually at any time from your browser.
5. How to manage your cookies
5.1 Via your browser
You can configure your browser at any time to accept, reject or delete cookies. Settings are accessible from your browser menu:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and site permissions
⚠️ Disabling strictly necessary cookies may prevent login to your VODOO CRM account.
5.2 Via third-party opt-out tools
- Stripe: stripe.com/privacy
6. Updates to this policy
This policy may be updated to reflect changes in our practices or legal requirements. The date of last update is indicated at the top of the page. In case of a material change, you will be notified upon your next login.
7. Contact
For any questions regarding cookies: contact@vodoocrm.com